Please find the Data Privacy Statement for Realigned Technologies Website here.

Definition of Data

Customer Actions for Jira collects and processes three types of data:

  • User generated Jira content (When editing issues on the customer portal)
  • Error reports
  • Install information (Cloud only)

Customer Actions for Jira contains analytics software from PostHog.

Analytics is used to measure feature usage across our apps. We do not collect personal information at any time.

Data residency information

User Generated Jira Content

All user generated Jira content (see above) is stored within your Jira instance. None of this data is stored by us.

Customer Actions for Jira is hosted in Helsinki, Finland and all data is processed within the European Union.

Install information (Cloud only)

To enable installation and licensing via the Atlassian Marketplace we collect information about the instance and license upon installation of the app in your Cloud instance.

This information is stored in our databases currently located in Helsinki, Finland.

Error Reports

We use for error reporting on all products.

You can find Sentry's Data Addendum here.

Do you have questions? We are here to help!